What are the best contact center solution features in 2024?
Best Contact center Solution is one of the most complicated, yet a mandate requirement for many customer service oriented organizations. Contact center solution, especially inbound call center solution in Dubai used to be more expensive to implement in earlier years. The good part is that the technology is getting advanced every moment, and the contact […]
Read MoreNew IVR System Dubai and how it works?
Interactive Voice Response (IVR System) is a boon not only for the call center industry but also for other small scale business. A good IVR system not only build a company’s image, it also saves the hassle of hiring multiple assistants, because it brings automation into the process of receiving calls. FSI provides smart IVR […]
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