Thumb

Award winning Support

That shaped what we are today!

Best Contact Center Solution provider Dubai

We provide the best and cost-effective call center solution provider in Dubai. By understanding customer requirement in detail, we design the contact center effectively and demonstrate before delivering the end product. Our technical and design team are always reachable to our customers round the clock. Also, we provide free onsite and remote support for one year. We are the best contact center solution provider Dubai. We do call center setup in Dubai for small , medium & large call center requirement. Contact us for best call center solution in Dubai

We apply sincere effort, intelligent direction and execution to build the quality products and support to our customers. We assure the work delivery is as per industry standard and keep monitoring and updating as technology changes.

Customers choose FSI just because we treat every customer as our family. We are committed to deliver best solution and support as customer wanted. We are available round the clock to support our customers for any requirement.

We believe in providing better value to our customers by engaging industry experts and certified professionals while designing a proper contact center solution Dubai. Thus we achieve in developing the best solution at a minimal cost.

Experienced Support Team

Certified team in contact center technology to support our customers.

Advanced technology

FSI uses the advanced contact center technology to our customers.

Smart and Easy Integration

We design the call center to make easy to use for our customers.

Cost Effective Solution

We understand customer requirement and provide cost effective solutions.

Shape
Why FSI?

Certified Expert in
Call Center Solution Dubai

Contact Center technology experts with more than 15 years of experience in design and implementation of various call center systems such as Avaya, Cisco and Asterisk based solutions. By providing intelligent contact center solution to several Government, Semi government and Financial institutions, FSI has proven the ability to build Solid contact center solution. We setup call center in Dubai and you can connect the call center system in Dubai to different location in the world.

  • Trusted by many customers
  • Latest Call Center Technology
Call us now
Thumb
Years of Industry Experience

What we do as call center solution provider in Dubai

Services

Icon

IVR Design

IVR Solution is important for any companies to provide better customer experience for their valuable customers. Customers want to solve their problems quickly.

Discover More
Icon

CRM Integration

One of the most crucial aspects of business is customer relationship. Maintaining healthy and productive customer relationship is the best way to ensure a bright future for the business.

Discover More
Icon

Call Recording

Call recording solution is an essential feature for all service based companies. In this modern era, the competition between companies are getting tougher and tougher

Discover More
Icon

Inbound Call center

An inbound call centre is a call center that receives calls from customers. Inbound call center are the primary touch points for customers.

Discover More
Icon

Outbound Dialer

An outbound call center is a call center where agents makes outbound calls to customers. An outbound call center is the exact opposite of an inbound call center.

Discover More
Icon

ACD Solution

ACD System in a call center system can queue and prioritize the calls and prevent missing out calls and improve customer engagement.

Discover More
Shape
Need help?

Get smart solutions for your contact center need. Experience our demo system to have better clarity..

Contact Us
FAQ

Most frequently asked questions

View All

What is Contact Center???

Continue building numerous of at relation in margaret. Lasted engage roused mother an am at. Other early while if by do to. Missed living excuse as be. Cause heard fat above first time achivement.

What is the cost for building a contact center solution???

Continue building numerous of at relation in margaret. Lasted engage roused mother an am at. Other early while if by do to. Missed living excuse as be. Cause heard fat above first time achivement.

What is the difference between contact center and call center??

Continue building numerous of at relation in margaret. Lasted engage roused mother an am at. Other early while if by do to. Missed living excuse as be. Cause heard fat above first time achivement.

LATEST FROM OUR BLOG

contact center solution Dubai

What are the best contact center solution features in 2022?

Best Contact center Solution is one of the most complicated, yet a mandate requirement for many customer service oriented organizations. Contact center solution, especially inbound call center solution in Dubai used to be more expensive to implement in earlier years. The good part is that the technology is getting advanced every moment, and the contact […]

Read More
  • November 23 2021
  • Rose Mary Ajay

What are the advantages of having call centre solution in UAE?

Having a call centre solution is one of the key components of a successful business. For companies to outlive and succeed in UAE, offering a well-preferred customer solution is imperative. It helps your businesses meet customer expectations, maximize employee productivity, and reduce operational costs. Implementation of call centre system makes your agents more effective for […]

Read More
  • August 17 2021
  • Rose Mary Ajay

New IVR System Dubai and how it works?

Interactive Voice Response  (IVR System) is a boon not only for the call center industry but also for other small scale business. A good IVR system not only build a company’s image, it also saves the hassle of hiring multiple assistants, because it brings automation into the process of receiving calls.  FSI provides smart IVR […]

Read More