What is IVR Solution?
What is IVR Solution? What is IVR Solution or Interactive voice response solution and how it works? IVR is a pre recorded voice to guide user to the desired destination while calling a company or a call center like Banks, Airline, Hotels etc. The main reason for IVR implementation for a company to reduce the […]Read More
What are the best contact center solution features in 2022?
Best Contact center Solution is one of the most complicated, yet a mandate requirement for many customer service oriented organizations. Contact center solution, especially inbound call center solution in Dubai used to be more expensive to implement in earlier years. The good part is that the technology is getting advanced every moment, and the contact […]Read More
What are the advantages of having call centre solution in UAE?
Having a call centre solution is one of the key components of a successful business. For companies to outlive and succeed in UAE, offering a well-preferred customer solution is imperative. It helps your businesses meet customer expectations, maximize employee productivity, and reduce operational costs. Implementation of call centre system makes your agents more effective for […]Read More
New IVR System Dubai and how it works?
Interactive Voice Response (IVR System) is a boon not only for the call center industry but also for other small scale business. A good IVR system not only build a company’s image, it also saves the hassle of hiring multiple assistants, because it brings automation into the process of receiving calls. FSI provides smart IVR […]Read More
How Call Center Solution Works?
Let’s discover how a call center solution works? What can be better than a full-featured Call Center Solution that is user friendly as well as budget friendly. At FSI, we provide the best Call Center Solution in Dubai With FSI’s computer automation software you can avoid costly integrations and ongoing technical support, because we provide […]Read More