Let’s discover how a call center solution works?

What can be better than a full-featured Call Center Solution that is user friendly as well as budget friendly.

At FSI, we provide the  best Call Center Solution in Dubai With FSI’s computer automation software you can avoid costly integrations and ongoing technical support, because we provide a complete call center maintenance in UAE and contact center solution from scratch which can be setup in just 1 day.

 It doesn’t matter how many branches, offices or employees you have. Flexible settings allow you to adjust skills to optimize work, reroute queues and increase key matrix.

CUSTOMER CALLS–> PBX –>IVR –>CRM–>COMPANY DATABASE

Here is an example to get the gist of How Call Center Solution Works

You can choose the PBX system in Dubai of your choice from the number of options we have like AVAYA, CICSO, Yeastar, Zycoo, Grandstream which are best in the market because of their amazing user friendly features.

We also provide Virtual call center solutions in Dubai using GSM module along with IP PBX U20, U50 and U100 this enables your sales and support representatives to work remotely, from anywhere in the world. All they need is a stable internet connection Smart Phones and a pair of headphones.