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Award winning Support

That shaped what we are today!

Choose the Best Call Center Solution Provider in Dubai

We provide the best and cost-effective call center solution Dubai. By understanding customer requirement in detail, we design the contact center effectively and demonstrate before delivering the end product. Our technical and design team are always reachable to our customers round the clock. Also, we provide free onsite and remote support for one year. We are the best contact center solution provider Dubai. We do call center setup in Dubai for small , medium & large call center requirement. Contact us for best call center solution Dubai.

Experienced Support Team

Certified team in contact center technology to support our customers.

Advanced technology

FSI uses the advanced contact center technology to our customers.

Smart and Easy Integration

We design the call center to make easy to use for our customers.

Cost Effective Solution

We understand customer requirement and provide cost effective solutions.

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Why FSI?

Certified Expert in
Call center solution Dubai

Contact Center technology experts with more than 15 years of experience in design and implementation of various call center systems such as Avaya, Cisco and Asterisk based call center solution Dubai. By providing intelligent contact center solution to several Government, Semi government and Financial institutions, FSI has proven the ability to build Solid Call Center solution in Dubai. We setup call center in Dubai and you can connect the call center system in Dubai to different location in the world.

  • Trusted by many customers
  • Latest Call Center Technology
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14
Years of Industry Experience

What we do as call center solution provider in Dubai

Services

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IVR Design

IVR Solution is important for any companies to provide better customer experience for their valuable customers. Customers want to solve their problems quickly.

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CRM Integration

One of the most crucial aspects of business is customer relationship. Maintaining healthy and productive customer relationship is the best way to ensure a bright future for the business.

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Call Recording

Call recording solution is an essential feature for all service based companies. In this modern era, the competition between companies are getting tougher and tougher

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Inbound Call center

An inbound call centre is a call center that receives calls from customers. Inbound call center are the primary touch points for customers.

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Outbound Dialer

An outbound call center is a call center where agents makes outbound calls to customers. An outbound call center is the exact opposite of an inbound call center.

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ACD Solution

ACD System in a call center system can queue and prioritize the calls and prevent missing out calls and improve customer engagement.

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Need help?

Get smart solutions for your contact center need. Experience our demo system to have better clarity..

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FAQ

Most frequently asked questions

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Is the call center solutions budget friendly ??

Our call center solutions help you in Implementing budget friendly call center software or services and can bring benefits to businesses of all shapes and sizes.

What are the features of the call center solutions Dubai?

There are many features which includes IVR, Call Recording, Call Routing , Call Wishpering, Call Ququeing, Automatic call distribution, Reporting and Analysis and many more. Talk to us to get more details.

What are the benefits of contact center solutions?

Increased Productivity, Better Data Management, Improved Client Experience, Professional Query Handling, Maximizing Sales Opportunities are some of the benefits of contact center solutions in Dubai.

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